Student Information
Next EER due: 2029
Our core values are designed to ensure that students not only fulfil their dream of flight but are able to do so in a safe and constructive environment where they can grow as individuals.
Our Strategic Wellbeing Plan was developed with this in mind. We want to see students thrive, and this is how we plan to do. You can find the plan here.
Student Consultation Opens: 31/08/2024
First Revision Due: 30/09/2024
Self-Review Due: 30/04/2024
If you are not satisfied with the outcome of our complaint process, you may be able to raise your concerns externally. The New Zealand Qualifications Authority’s website provides useful information about the avenues available to you.
IAANZ has a responsibility to ensure that all students can openly express their voices regarding the training that they receive. We actively encourage students to express concerns, report incidents, and share feedback to improve their experiences as students.
Our Complaints Process Policy IP0001 can be found here.
In 2023, IAANZ received two formal complaints from students. One was from an individual student, and one was a joint complaint from two students. The nature of both complaints was related to staff conduct.
The IP0001 policy was followed in each case.
Investigations were conducted to enable decision-making.
The outcome of each case resulted in involved staff taking responsibility, training regarding professional conduct from managers, and the students deciding to close each case thereafter.
Due to staff changeover in 2024, IP0001 is overdue its formal review and thus has been extended to October 2024 for review. Informally, it has been identified that there is a need for an anonymous pathway for students to express feedback. As a result, a Mid-Year Student Feedback Survey was conducted in July 2024. Please see the resulting action plan here.
IP0001 Review Due: October 2024
Mid-Year Student Feedback Survey Consultation Opens: 31/08/2024
Mid-Year Student Feedback Survey Revision Due: 30/09/2024
IAANZ does not currently offer its own accommodations. Any students who have been recommended accommodations owned by other institutions, individuals, or companies have been checked by staff prior to receiving our recommendation.
IAANZ may offer its own accommodations in the future. As such, the following appendix to Vol 6 Training & Administration Manual has been added. Please see here.
IAANZ has not been provided with any compliance notices or deficiencies from the code administrator.
